In this script, items in (brackets) should be input by the caller, items in italics are actions to be completed depending on the response from the prospect

Intro

Hi (Prospect name), this is (Caller Name) calling from TechOctopus on behalf of Twilio, how are you today?

Reason for calling

The reason for the call is that we have a blog from Twilio that looks at {whitepaper description - see asset and Synopsis to write a call summary}.

Would it be ok for me to send this blog to the email I have for you here?

If no: politely close the call.
If yes: confirm the email address, job title and company name.

BANT

What is the biggest challenge you currently face in relation to communication solutions?
1. Customer engagement
2. Support
3. Fraud prevention
4. Other
Would you be looking to address this challenge in the next 9 months?
1. Yes (Qualify)
2. No (Disqualify)
What would be your role within the decision making process, would you be more of a recommender on the decision making team or a decision maker?
1. Recommender (Qualify)
2. Decision maker (Qualify)
3. Neither (Disqualify)
What is the budget status for the project?
1. Still in discussion (Qualify)
2. Pending, Approved (Qualify)
3. Allocated (Qualify)
4. No budget / can’t say (Disqualify)
What would be a rough ballpark estimate of the budget amount for this type of project?
1. Over $50K (Qualify)
2. Under $50K (Disqualify)

Compliance Opt-in:

Just before I send the blog over to you, can I gain your consent to store your business information and share this with Twilio who may contact you as a follow-up and answer any questions you might have?

Send Asset:

If yes: One moment while I send you the blog - submit the form and wait for the success message If error on submit: I’m sorry, can I ask you to confirm your email please?

On success:

That’s great

I’ll send the blog over shortly. On behalf of TechOctopus, thank you for your time and have a great day.

Magic Quadrant for Communications Platform as a Service