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• What are the biggest challenges you face with your current scheduling process? (max 6, 0 selected)

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  Inefficient use of staffHigh labor costsInconsistent service levelsEmployee dissatisfactionWe are satisfied with our current processNone
• What type of tools does your organization use when faced with choosing among many options to find the best schedule for your workforce? (max 7, 0 selected)

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  Spreadsheet-based toolCustom heuristics or rule-based methodsReinforcement learning or dynamic programmingMachine learningMathematical optimizationOtherThis doesn’t apply to me/I don’t use any of these tools.

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