TechOctopus

Today's leading companies trust Twilio's Customer Engagement Platform (CEP) to build direct, personalized relationships with their customers everywhere in the world. Twilio enables companies to use communications and data to add intelligence and security to every step of the customer journey, from sales to marketing to growth, customer service and many more engagement use cases in a flexible, programmatic way. Across 180 countries, millions of developers and hundreds of thousands of businesses use Twilio to create magical experiences for their customers.

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Blueprint for mobile customer notifications

Struggling to optimise mobile customer notifications? Missed opportunities and frustrated customers are costing your business. This ebook provides a proven blueprint for success. Based on a Twilio-commissioned survey of 2,500+ global consumers, this ebook offers data-driven strategies for effective mobile engagement. In this ebook, you'll learn how to:

Ebook Email Marketing

Magic Quadrant for Communications Platform as a Service

Choosing a CPaaS provider is complex; numerous vendors claim leadership, causing confusion and potentially wasted resources. This Gartner Magic Quadrant provides clarity and objective analysis to guide your decision. This report, based on extensive research and over 3000 client inquiries, offers an unbiased comparison of 11 leading CPaaS providers. In this Gartner Magic Quadrant, you’ll learn how to:

Blog Communications Systems

Verification beyond SMS

Struggling with user verification? SMS is vulnerable to hacking and phishing, leaving your accounts exposed. Gain robust, multi-factor authentication strategies with this whitepaper. Backed by Twilio's experience securing accounts for companies like Stripe and Twitch, this whitepaper offers practical, data-driven solutions to improve your security. In this whitepaper, you'll learn how to:

Whitepaper Authentication

Master the art of listening to your customers

Are customers ignoring your brand? Frustration and lost sales are the painful consequences of poor customer listening. Get our free guide to mastering the art of customer listening, and transform your business. Based on a survey of 4,000 UK and German consumers, this guide reveals actionable strategies for improving customer experience and boosting revenue. Discover how leading travel company Tourlane achieved an 8% sales increase. In this guide, you'll learn how to:

Infographic Customer Communications