The data set was chosen to create an adequate representation of Freshworks’ customer experiences across industry, region, and organization size, and most importantly to maintain the anonymity of the data.
The data set was chosen to create an adequate representation of Freshworks’ customer experiences across industry, region, and organization size, and most importantly to maintain the anonymity of the data.
Discover key metrics to benchmark your IT team’s performance and gain insights on IT service desk excellence across employee experience, agent productivity, service desk efficiency, and scalability.
This whitepaper is created for IT decision makers by Egnyte. This content contains information on Egnyte partnering with IT Service Providers to bring content collaboration and governance to organizations all over the world.