The making of an enduring ecommerce brand

Report Fraud Detection and Prevention eCommerce

Established retailers face the challenge of maintaining digital trust while meeting customer expectations in the ecommerce era. Brooks Running, a century-old brand, successfully transitioned to ecommerce by implementing an AI-driven fraud detection strategy, reducing chargebacks by 92% and striking a balance between security and customer experience, ultimately preserving its brand reputation and expanding into new markets.

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The State of Payment Disputes

Rising dispute volumes, mounting compliance demands, and outdated systems are putting immense pressure on financial institutions. Operational inefficiencies and costly write-offs are eroding profitability and customer trust. This research report reveals the latest industry trends and benchmarks to help banks navigate these challenges. Based on a global survey of 1,350 issuers and produced by Visa and ServiceNow, this report delivers expert-backed, data-driven insights from industry leaders. In this research report, you'll discover:

How to Find the Right Omnichannel Platform for Your Business

B2B wholesale sales and operations come with unique challenges across sales, marketing, operations and IT departments. The elevated level of selling and customer service required to serve retail partners requires cross-functional collaboration that often relies on tools built for the B2C environment. Elastic Suite is a central streamlined platform designed for B2B commerce, built to solve a brand’s unique points of chaos within the wholesale retail environment. In this free whitepaper you will learn how your brand overcomes the 5 most important e-commerce dilemmas.

The making of an enduring ecommerce brand

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