AI disruption is accelerating, yet many organisations struggle to build trust and align people with technology, resulting in stalled transformation and workforce uncertainty. This report reveals how to bridge the gap and unlock the full potential of AI-driven change. Drawing on insights from 2,000 C-suite executives across 13 countries, and produced by the Adecco Group, this report offers globally trusted expertise. In this report, you'll learn how to: - Build trust for transformation: Implement strategies that foster employee confidence and engagement during AI adoption. - Align people and technology: Use data and human oversight to accelerate skills development and organisational agility. - Measure and enhance adaptability: Track trust and soft skills to drive better business outcomes and future-proof the workforce.

Rising dispute volumes, mounting compliance demands, and outdated systems are putting immense pressure on financial institutions. Operational inefficiencies and costly write-offs are eroding profitability and customer trust. This research report reveals the latest industry trends and benchmarks to help banks navigate these challenges. Based on a global survey of 1,350 issuers and produced by Visa and ServiceNow, this report delivers expert-backed, data-driven insights from industry leaders. In this research report, you'll discover:

A practical, executive-friendly guide to implementing AI-powered workflows in ServiceNow that deliver real ROI—today. This field guide walks IT leaders through 10 proven workflows across incident, problem, change, and asset management, showing how to move from manual processes to AI-driven automation using ServiceNow’s native AI capabilities and integrated tools. You’ll learn: