logo of the vendor
Today Digital (EMEA - CX Today) logo

Plotting Your AI-Powered Contact Centre Strategy

thumbnail of content

In this webinar we will address the following key topics:

  1. The challenges and opportunities for contact centers in 2023, with a focus on AI and Generative AI capabilities.
  2. The changing landscape of consumer engagement, exploring if their confidence in digital and automated channels is still growing and if the channels of choice are expanding.
  3. How to understand AI and Generative AI capabilities and value, including navigating and evaluating vendor solutions, and measuring ROI on new CX technology investments.

Register for the Webinar

    Opt In?

    Please complete all required fields to access the content!

    Explore similar content

    LinkedIn Sales Solutions logo
    thumbnail of the content

    The ROI of AI Report

    New Research Alert: How AI Drives B2B Sales Success! AI is transforming B2B sales, and our latest ROI of AI report breaks down exactly how. As the landscape grows more complex, sales teams are turning to AI, but HOW exactly does AI support sales activities? LinkedIn partnered with market research experts Ipsos to uncover exactly how AI supports day-today sales activities, like providing creativity when writing personalized outreach, or reducing human error when searching for leads. We uncovered some compelling proof points, such as: The data tells a clear story - embracing AI is no longer optional. It’s a game-changer for revenue-driving professionals and, and now we know the most impactful ways to deploy AI for success. Discover how LinkedIn Sales Navigator can help your team unlock the full potential of AI and transform your sales strategy. Read more and subscribe to the Sales Leader Compass here.
    Report Artificial Intelligence
    Expereo logo
    thumbnail of the content

    Enterprise Horizons 2024 Technology Leaders’ Priorities on Their Digital Business Journey

    The global macroeconomic climate is volatile, impacting digital transformation initiatives. Many organisations struggle to achieve digital maturity, leaving them behind competitors. This IDC report, sponsored by Expereo, provides the strategic insights you need to navigate these challenges. Based on a report of 650 global organisations and featuring analysis from IDC Research Directors, this report offers data-driven recommendations for success. In this report, you'll learn how to:
    Report Artificial Intelligence Digital Transformation
    Vertiv logo
    Data Centre Dynamics Ltd (DCD) logo
    thumbnail of the content

    The executive perspective on the data center AI revolution

    In this episode, we are joined in conversation with Giordano Albertazzi, CEO, Vertiv to provide holistic insights into the latest AI trends, the new challenges data centers face, and Vertiv's strategic priorities in supporting AI.
    On-Demand Webinar Artificial Intelligence