How Possible Happens - filling the value void

Ebook Artificial Intelligence Digital Transformation

The digital transformation journey is fraught with challenges, from aligning technology with business goals to overcoming cultural resistance. Many organisations struggle to unlock the full potential of AI, leading to stagnation and competitive disadvantage. This ebook offers a comprehensive guide to bridging the 'value void' with technology-driven productivity.

Authored by Dr. Chris Brauer, Director of Innovation at Goldsmiths, University of London, and featuring insights from over 3,600 global industry leaders, this ebook is a trusted resource for strategic digital transformation.

In this ebook, you'll learn how to:

Enhance productivity: Discover strategies to increase operational efficiency by over 20% through the right technology investments.
Build agile processes: Learn how to create adaptable systems that respond swiftly to market changes and customer demands.
Foster a data-driven culture: Equip your team with the tools and insights needed to make informed, impactful decisions.

Download the Ebook

Your company email address

Opt In?

Berne Media may store and process my information. For details, see the Privacy Notice.
I agree to Infor using my details for marketing purposes subject to privacy notice.

Please complete all required fields to access the content!

The State of Payment Disputes

Rising dispute volumes, mounting compliance demands, and outdated systems are putting immense pressure on financial institutions. Operational inefficiencies and costly write-offs are eroding profitability and customer trust. This research report reveals the latest industry trends and benchmarks to help banks navigate these challenges. Based on a global survey of 1,350 issuers and produced by Visa and ServiceNow, this report delivers expert-backed, data-driven insights from industry leaders. In this research report, you'll discover:

Workforce Trends 2026

Many organisations struggle to keep pace with rapid workforce changes, risking talent loss and stalled growth. Unmet expectations around flexibility, upskilling, and wellbeing can erode engagement and retention. This report reveals actionable solutions for building a resilient, future-ready workforce. Based on surveys of 37,500 workers and 2,000 C-suite executives across 31 countries, this report delivers globally trusted insights. In this report, you'll learn how to: • Build workforce agility: Implement strategies that balance technology investment with human-centric approaches. • Attract and retain top talent: Personalise flexibility, pay, and development to meet diverse employee needs. • Foster inclusion and wellbeing: Embed ESG, inclusion, and mental health support into everyday work culture.

The ServiceNow Field Guide to AI Workflows for ITSM

A practical, executive-friendly guide to implementing AI-powered workflows in ServiceNow that deliver real ROI—today. This field guide walks IT leaders through 10 proven workflows across incident, problem, change, and asset management, showing how to move from manual processes to AI-driven automation using ServiceNow’s native AI capabilities and integrated tools. You’ll learn: